Terms and Conditions

Introduction

The following are the Terms and Conditions, read together with the Privacy Policy, that govern your purchase and use of the products and services (the "Products") from Vedikoils.com, and constitute a legally binding agreement between you ("the Customer" or "the User") and Vedik Oils.

This document is an electronic record in terms of the Information Technology Act, 2000. Being generated by a computer system, it does not require physical or digital signatures. By accessing, viewing, or using this Website, you agree to be bound by these Terms. If you do not accept these Terms, please do not use this Website.

Creating an Account

To use certain features of the Website (e.g., ordering Products, posting reviews), you must set up an account with Vedik Oils and provide truthful and accurate information, including your name, email address, mobile number, and shipping/billing address.

  • Your account credentials are personal to you.
  • You are responsible for all activities associated with your account.
  • Vedik Oils will not be liable for any loss resulting from your failure to maintain the confidentiality of your credentials.
  • By creating an account, you agree to receive communications from us via email, telephone, and SMS.
  • You may opt out of promotional communications at any time.

Privacy Policy

Your personally identifiable information will be used in accordance with our Privacy Policy. We are committed to handling your data carefully and sensibly. This information is never shared with third parties for their independent commercial use.

Communications

By using this Website, you consent to receive order-related updates, administrative messages, and promotional communications via email, SMS, or phone calls. If you wish to stop receiving marketing communications, you may contact us at contact@vedikoils.com.

Security Policy

All transactions at Vedikoils.com are secure. Your personal information is encrypted using industry-standard 256-bit Secure Sockets Layer (SSL) technology before being transmitted over the internet to ensure your privacy.

Eligibility

Use of this Website is restricted to individuals who are 18 years of age or older and competent to enter into a legally binding contract under the Indian Contract Act, 1872. If you are a minor, you may use the site only with the involvement and consent of a parent or legal guardian.

Price and Payment

Prices include all applicable statutory taxes. We make every effort to ensure pricing is accurate; however, in the event of a typographical error, we reserve the right to cancel or refuse the order.

All payments must be made in Indian Rupees (INR).

We use trusted third-party payment gateways for Credit/Debit Card and Net Banking processing. Vedik Oils assumes no liability for issues arising from payment authorization or banking limits.

Use of Website Information

The information on this Website regarding our products is for general information purposes only and is not a substitute for professional advice. We do not endorse any third-party views or opinions that may appear on the site.

User Obligations

You are a restricted user of this Website. You agree not to:

  • Copy, distribute, modify, reverse engineer, or create derivative works from any Website content.
  • Use any automated device (robots, spiders) to scrape or monitor the Website.
  • Upload viruses, corrupted files, or engage in any activity that disrupts the Website's security or performance.
  • Harass, defame, or impersonate any person or entity.

Disclaimer of Warranties and Limitation of Liability

The products and information on this Website are provided on an "as is" and "as available" basis. Vedik Oils disclaims all warranties, express or implied. We shall not be held liable for any damages resulting from the use of this site or from any product purchased, to the extent permitted by law.

Cancellation, Return, and Refund Policy

Refunds: We strive for your complete satisfaction. A full refund may be issued if you receive a defective item, an item is lost in transit, or an item is past its expiry date.

Process: To request a refund, email your order details and the reason for the request to contact@vedikoils.com. Please allow 7 to 10 working days for processed refunds to appear in your account, depending on your bank.

Returns: If you receive an incorrect or damaged product, please notify us within 10 working days of receipt for a resolution. Some items may be marked as "Non-Returnable," and we reserve the right to refuse returns for such products.

Intellectual Property

All content on this Website, including images, text, logos, and designs, is the property of Vedik Oils. Any reproduction, republication, or distribution without our express written consent is strictly prohibited.

User Indemnification

You agree to indemnify and hold harmless Vedik Oils, its directors, and employees from any claims, losses, or damages arising from your violation of these Terms or any activity related to your account.

Applicable Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Insert Your City/State].

This section has been adapted for Vedik Oils. Pharmacy-specific language has been removed and the legal wording has been streamlined for a retail wellness brand.

Dispute Resolution

These Terms are governed by the laws of India.

  • Mediation: Parties will first attempt to resolve the dispute amicably within 30 days of notice.
  • Arbitration: If mediation fails, the dispute will be referred to a sole arbitrator appointed by Vedik Oils. The arbitration will be conducted in English, with the seat of arbitration in [Insert City/State], India.

Disclaimer of Warranties and Liabilities

To the maximum extent permitted by law, the Vedik Oils website and services are provided on an "as is" basis.

  • The service will be uninterrupted, secure, or error-free.
  • Results obtained from the use of our products or website will be accurate or reliable.
  • Any errors in the website or service will be corrected.

We are not responsible for damages to your computer systems or data resulting from the download of any material. We accept no liability for third-party products or services linked through our site.

Submissions & User Content

Vedik Oils reserves the right to accept, edit, or reject any content you submit (such as reviews or testimonials).

By submitting content, you grant us a perpetual, royalty-free, and unrestricted license to use, copy, and display such content in any media for promotional purposes.

You represent that your submissions do not infringe on the intellectual property rights of any third party.

Indemnification and Limitation of Liability

You agree to indemnify and hold harmless Vedik Oils, its employees, and agents from any claims, losses, or expenses (including legal fees) arising from your breach of these Terms or your misuse of the website.

In no event shall Vedik Oils be liable for any indirect, incidental, or consequential damages, including loss of profits or data, arising from your use of or access to the website.

Termination

Vedik Oils reserves the right, in its sole discretion, to terminate your access to the website or suspend your account at any time, for any reason, without prior notice.

Upon termination, your right to use the website and its services ceases immediately.

Changes to These Terms

We reserve the right to amend these Terms at any time. Continued use of the website following any changes constitutes your agreement to be bound by the updated Terms.

It is your responsibility to review this page periodically.

Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be deemed severable and will not affect the validity or enforceability of the remaining provisions.

Contact Information

Please contact us for any questions or comments regarding these Terms and Conditions.

Phone: +91 9811227754

Email: vedikoilsrange@gmail.com